Ambassador Suite Hotel

Fleas!!!! Bedbugs!!!! Careful. Do not go there. I have more then 200 bites. I am in terrible pain and can’t sleep. I had to go see a doctor twice. First night I thought it was Moskitos until second night we careful looked at the bed and found lots of tiny little creatures jumping around. I look like I have a terrible disease. And feel like it. They just moved us to another hotel and were very unfriendly. Now they just delete my emails. Holiday ruined!!!

Dull hotel with no vibe, no entertainment, staff miserable. Air conditioning doesn't work dispite complaining. No hot water on last day. Breakfast same and boring everyday. The only good thing about the hotel was the comfy bed, only to be let down by the brick of a pillow

It’s very sad to say we have to go home tomorrow;( ! ASH was Fab! It should have at least 4 *! We are Fam of 3 ( baby girl 11 yrs old so far ) room was not so big but we didn’t stay in during the day, however it’s new refurbished, very clean and comfortable beds! Bathroom as well brand new and clean! Breakfast was good, coffee from the coffee machine just great ! Outside big garden with the trampoline! big and clean swimming pool, great for children! Very friendly staff working here. Speaking English, German, so it was easy to understand each other:) for those who like to keep in shape during a hols brake they also have gym at the 5th floor :) hope we will be back one day !

Four of us spent a week in the hotel for some May sunshine. However we only had two good days out of seven and it was freezing for the most part. Cardigans and jackets required most of the time. Great hotel in lovely location away from the traffic noise of the nearby busy road. Five minute walk to great restaurants and the lake and a good 15 minute walk along the lake front to town centre. We had two rooms that didn't have balconies but the windows were huge and opened wide so the views were still spectacular. Thankfully as it was so cold we did not miss sitting out on a balcony. I was in room 228 compact with not a lot of storage but we managed. The bathroom was big enough with a fab walk in shower and plenty space for toiletries. Nipping clean with the most absorbent towels. The other two were in room 224. Again compact but had an extra bed/settee which came in handy. The sink area though, was outside the bathroom so there was nowhere to store extra toiletries that are needed once out the shower but still needing to be in the shower room. Very bizarre set up. Free fridges which came in handy as a very nice 1 1/2 litre bottle of Soave from the nearby co-op supermarket was only 4 Euro. Safe was a returnable 15 euro deposit and 10 euro to pay for the week. Very reasonable. However the key must be returned to get your 15E back. Reception opens at 8am on the dot so if you have an early checkout don't forget to return your key the night before. Breakfast was plentiful , lots of yogurts and tinned fruit, small amount of fresh fruit, cereals , pastries, bread, cheese, ham, cakes, fresh honeycomb, scrambled eggs and a make your own pancake station. Plenty tea , coffee and juice. Never got to use the pool which was a pity. All in all a great place to stay ,away from hustle and bustle but close enough to pleasantly walk to it. Riva is a beautiful place with lots to see and do and some fabulous walks.

Good family hotel located about 7 mins walk from the beach; 25 mins walk from the Riva ferry terminal. We were here for 2 nights and were very happy with our stay. The hotel has great options for kids - football, bouncy castle, trampoline, softball, swimming pool. The staff is very helpful, right from the reception, bar, breakfast and the cleaning staff. The cleaning lady and the reception also found some stuff we had left at the room on checkout and gave it back to us. Room size was a bit small for us (2 adults and 2 kids) Breakfast - is ok, standard fare Food options in the hotel are limited, however one can get good options within a 5 to 7 min walking distance.

We stayed here for a week as a family. Great location with a great pool. Staff were great and friendly. Bikes are free to take and use. Rooms a good size with GREAT views of the mountains. Would stay here again if in the area for sure. 5 minute walk to the lake and a 5 min bike ride to a great city center with loads of good places to eat and good shops.